Privacy policy

1. Information We Collect

1.1 Personal Information: We collect various types of personal information, such as your name, email address, phone number, and billing information. This information is collected when you register on our site, place an order, subscribe to our newsletter, participate in surveys, or fill out any forms on our website.

1.2 Usage Information: In addition to personal information, we automatically collect data about your interactions with our website, including your IP address, browser type, device information, and browsing patterns.

2. How We Use Your Information

2.1 Personalization: Your information is used to personalize your experience on our website, tailoring content, products, and services to better suit your preferences.

2.2 Order Processing: To fulfill your orders and provide you with the products or services you have requested, we require certain information, such as your name, shipping address, and payment details.

2.3 Communications: With your explicit consent, we may use your information to send you promotional emails and text messages about our latest products, services, and special promotions. You have the option to opt-out of these communications at any time.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in various aspects of our operations, including website management, payment processing, and shipping.

3.2 Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.

4. Cookies and Tracking Technologies

4.1 Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are utilized to store information about your preferences, making your future interactions with our site more personalized.

4.2 Analytics: We employ analytics tools to gather insights into how users interact with our site. This information helps us continually improve our website and services.

5. Your Choices

5.1 Opt-Out: You have the option to opt-out of receiving marketing communications from us. You can do so by following the instructions provided in our emails or text messages.

5.2 Cookies: While most web browsers automatically accept cookies, you can modify your browser settings to decline cookies if you prefer. However, please note that certain features of our website may not function optimally without cookies.

6. Security

We implement reasonable security measures to protect your personal information. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. We continually assess and enhance our security measures to maintain the confidentiality and integrity of your data.

7. Changes to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices. We encourage you to review this policy regularly for any updates.

8. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at info@thefloatingworld.store. We value your feedback and are here to address any inquiries you may have.

Thank you for entrusting The Floating World with your information. We are dedicated to safeguarding your privacy and providing you with a secure and enjoyable online experience.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/30178a/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/30178a/privacy_policy).