Refund policy

1. All Sales Are Final: We want you to be happy with your purchase. As such, please note that all sales are final. However, if you believe there was an error on our part, such as receiving the wrong size or a damaged item, we are here to assist you.

2. Error on Our Part: In the event of an error on our part, please contact our customer service (info@thefloatingworld.store) within 14 days of receiving your items. We kindly ask that you reach out to us promptly to allow us to address and resolve the issue effectively. Our customer service team is committed to ensuring your satisfaction, and we will do our best to find a resolution that suits your needs.